The Complaints group extended the investigation time period by 7 times; nevertheless, the participant didn't reply to even further inquiries. as being a end result, the complaint was rejected due to inadequate information and facts to move forward.
25,000 thousand which I built all of these on exactly the same working day which are presently delayed inside the withdrawals and they are depositing 1 every day withdrawal which I ask for all of these on exactly the same working day and I attempted to speak by cellphone which they don't solution the emails they by no means arrive only by chat and they explain to me the exact same detail everyday that they are reviewing the case that they can send me an e-mail I am nevertheless ready
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The participant from Chile had been having difficulties to confirm her account to the previous month, Regardless of many interactions Along with the On line casino. She continuously gained automated e-mails stating the verification high-quality wasn't ample. The On line casino experienced clarified that they experienced gained some documents but were being however awaiting additional required kinds, such as a photograph in the again of her ID and a selfie with her holding her ID and financial institution card.
The participant from Chile had been looking forward to a withdrawal for less than two months. Unfortunately, his payout hadn’t been gained at that point.
Gracias por su comentario. Hemos revisado la información de acuerdo con los datos proporcionados por usted.
even so, it's got been 7 days since the new request, plus the On line casino hasn't deposited the cash. more info Player’s grievance has actually been solved efficiently.
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